NOW HIRING!
BILINGUAL CUSTOMER SERVICE AGENTS FOR OUR ALBANY CALL CENTER.
APPLY NOW! 35 open positions!
We offer 3 weeks of PAID TRAINING and ongoing mentoring.
This flexible part-time schedule is in between the hours of 8 a.m. to 7 p.m M-F.
WE ARE LOOKING FOR RELIABLE TEMP TO HIRE CALL CENTER CSR’S THAT WANT AN OPPORTUNITY FOR GROWTH FOR: Bilinguals (Spanish)
This is for Inbound Calls Only!!!
WEEKENDS OFF!

BILINGUAL PART-TIME CUSTOMER SERVICE REPRESENTATIVE

Job Description

Main Duties and Responsibilities:

• Respond to telephone inquiries and complaints using standard scripts and procedures.
• Gather information from the caller to resolve the situation.
• Communicate appropriate options for resolution.
• Investigate and resolves complaints.
• Refer non-routine inquiries and complaints to senior level Call Center Representatives.
• Use a computer system to research inquiries and log customer calls.
• Perform other duties as assigned.
• OT available

 Requirements:

• Able to work part-time in between 8 am to 7 pm mon-Friday for a flexible training schedule for 3 weeks then immediately start on the floor after training with a part time flexible schedule as well M-F in-between 8 a.m. to 7 p.m.
• Excellent communication skills
• Outstanding customer service skills
• General computer skills
• Multi-tasking
• Excellent time management skills
• Employment offers will be contingent on successful drug testing and background investigation results.
• Bilingual preferred not a necessity ( Spanish )

Salary: $11.00 /hour

Send Resumes to Nkinnie@accustaff.com with a time you may interview face to face.